Order Status Control
Accept or reject incoming orders and manage status changes as orders move through the restaurant workflow.
The Menushell Platform
Restaurant Management Software Features for Complete Control
Explore 150+ restaurant management software features in Menushell. Manage online orders, customer relationships, payments, delivery and pickup, automation and business analytics from one connected platform designed for direct restaurant ordering.
0% Commission
24/7 Support
150+ Features
Business Intelligence
Order Control
Manage the complete order journey
Business Intelligence
Turn restaurant data into decisions
Restaurant Control
Restaurant Order Management Software That Keeps You in Control
Manage restaurant orders from one connected dashboard, including online ordering, delivery and pickup workflows, order preparation and customer communication. Menushell helps restaurant teams stay organised, fulfil orders accurately and maintain control over their daily operations.
Order Delete Option
Authorized restaurant users can remove an order when operational circumstances require it.
Operational Controls
Control fulfilment modes, preparation times, restaurant availability, opening hours and scheduled ordering from one system.
Owner Service & Data Controls
Restaurant Customer Management Software That Puts You in Control
Build stronger customer relationships with Menushell’s restaurant customer management tools. Access customer profiles, order history, purchasing insights and customer engagement features from one connected dashboard. Understand your customers, encourage repeat orders and maintain control over your direct ordering relationships.
Restaurant Owner Control
Dedicated owner-level controls keep important service and restaurant data actions with the restaurant owner.
Data Deletion Control
Restaurant owners can initiate the platform's restaurant-data deletion process when ending service.
Clear Offboarding
Service and data controls give owners a defined process instead of uncertainty when they decide to leave.
Customer Privacy & Direct Relationships
Direct Customers. Better Control.
Menushell is built around direct restaurant ordering. Customer and order information is available inside the restaurant's own management workflow instead of being hidden behind a marketplace relationship.
Customer Profiles
View restaurant customer information and order activity.
Customer History
Understand previous orders and communication history.
Controlled Access
Owner and manager permissions help separate administrative responsibilities.
Direct Communication
Use restaurant-controlled communication channels and customer marketing tools.
Availability & Scheduling
Your Customers Know When You're Open Before They Order.
Opening hours, holidays, fulfilment availability and scheduled ordering work together to create a clearer ordering experience.
Holiday Notices
Handle exceptional closures and holiday availability without confusing customers.
Weekly Opening Hours
Configure the restaurant's normal weekly service schedule.
Closed Restaurant Pre-Orders
When enabled, customers can place a future order even while the restaurant is closed.
Pickup & Delivery Start Times
Set different “available from” times for pickup and delivery.
15-Minute Scheduling
Give customers more precise scheduled-order time choices.
Fulfilment Mode Controls
Enable or disable delivery and pickup independently to match current operations.
Business Intelligence
Restaurant Analytics and Reporting Software for Smarter Decisions
Understand your restaurant's performance with Menushell's analytics and reporting tools. Track sales trends, order activity, customer behaviour and operational performance through connected dashboards. Turn real-time restaurant data into actionable insights that help you improve efficiency, identify opportunities and make informed business decisions.
Automation & Live Operations
Less Manual Work. Faster Restaurant Operations.
Menushell connects live orders with printing, notifications and operational tools that help teams respond quickly.
Automatic Order Printing
Accepted orders can flow directly into the restaurant printing workflow.
Windows & Android Printing
Dedicated printing workflows support both Windows and Android restaurant setups.
Browser Push Notifications
Customers can receive browser notifications as their order status changes.
Live Order Confirmation
Customers can see when the restaurant accepts or rejects an order.
Delayed Order Detection
Operational tools help teams identify orders that need attention.
WhatsApp & Email
Restaurant communication workflows can use configured WhatsApp and email channels.
Feature Explorer
Explore 150+ Restaurant Management Software Features
Discover the restaurant management software features available in Menushell, from online ordering and menu management to delivery operations, customer intelligence, marketing automation and business reporting. Browse the feature categories below to see how Menushell supports your restaurant's daily operations and long-term growth.
Order Status Control
Accept, reject and progress orders through the restaurant workflow.
Order Delete Option
Authorized users can remove orders when required.
Live Order Confirmation
Customers see the restaurant response after placing an order.
Order Tracking Access
Customers can continue from confirmation into order tracking.
Order Notification Bell
Dashboard notifications help surface new order activity.
Delayed Order Detection
Operational monitoring helps identify orders needing attention.
Completed Today View
Quickly review completed orders for the current day.
Auto Refresh
Keep operational order views current during service.
Accept-to-Print Workflow
Accepted orders can trigger the restaurant printing workflow.
Activity Log
Review important restaurant management activity.
Cash on Delivery
Offer cash payment for eligible delivery orders.
Cash in Restaurant / Pickup
Support cash payment for collection workflows.
Credit & Debit Card
Enable configured online card payments.
Apple Pay
Offer Apple Pay where supported by the payment setup.
Google Pay
Offer Google Pay where supported by the payment setup.
Restaurant Currency
Use the restaurant-selected operating currency throughout ordering.
VAT / TAX Display
Show configured tax terminology through the customer journey.
Tips
Allow configured customer tipping at checkout.
Service Charge
Apply and display configured service charges.
Coupon Discounts
Apply restaurant coupon discounts during checkout.
Free Delivery Threshold
Encourage larger baskets with a configured free-delivery target.
Stripe Webhook Configuration
Configure Stripe webhook signing details from payment settings.
Product Catalogue
Present restaurant products in a modern ordering interface.
Product Modal
Show product choices and configuration before adding to basket.
Required Options
Require customers to make mandatory product selections.
Optional Choices
Support optional product customisation.
Multi-Choice Modifiers
Allow multiple selections where a modifier group permits them.
Modifier Groups
Organize product choices into named modifier groups.
Upsells
Present additional purchase opportunities within the ordering journey.
Category Navigation
Customers can move quickly between menu categories.
Responsive Product Cards
Menu cards adapt across desktop and mobile screens.
Product Recommendations
Surface recommended items within the menu experience.
Delivery Mode
Enable or disable restaurant delivery.
Pickup Mode
Enable or disable restaurant pickup.
Delivery / Pickup Selector
Customers choose from the fulfilment methods currently available.
Preparation Time Display
Show configured preparation time with fulfilment choices.
Pickup Available From
Set a specific daily starting time for pickup.
Delivery Available From
Set a specific daily starting time for delivery.
15-Minute Schedule Slots
Offer more precise scheduled order times.
Weekly Opening Hours
Configure normal restaurant opening schedules.
Holiday Management
Handle holiday and exceptional availability.
Holiday Notices
Communicate holiday or exceptional closure information.
Closed Restaurant Pre-Orders
Allow future ordering while closed when the feature is enabled.
Rush Hours Mode
Adjust the ordering experience during busy service periods.
Delivery Fees
Configure restaurant delivery charges.
Delivery Radius Verification
Verify whether a customer address is inside the restaurant delivery area.
Miles / Kilometres
Use the restaurant-selected distance unit for delivery settings.
Restaurant Location Point A
Configure the restaurant location used by delivery-area logic.
Customer List
View customers who order directly from the restaurant.
Customer Profiles
Access customer information from the management experience.
Customer Order History
Review previous customer ordering activity.
Communication History
Review customer communication history.
New Customer Identification
Identify customers ordering for the first time.
Returning Customer Identification
Recognize repeat customers.
VIP Customer Identification
Surface high-value customer segments.
Coupon Assignment
Assign promotional coupons to individual customers.
Coupon Email Notification
Notify customers about assigned coupons by email.
Coupon WhatsApp Notification
Notify customers about assigned coupons through configured WhatsApp.
Communication Centre
Manage restaurant communication-channel settings.
WhatsApp Channel Controls
Enable or disable configured WhatsApp communication.
Reviews
Manage restaurant customer review information.
Sales Analytics
Review restaurant sales performance across selectable periods.
7 / 30 / 90 Day Views
Switch between common analytics periods.
Customer Intelligence
Analyze customer activity and customer-value indicators.
VIP Customer Insights
Identify and review high-value customer segments.
Peak / Off-Peak Analysis
Understand stronger and quieter trading periods.
Sales Overview
Review high-level restaurant sales performance.
Performance Reporting
Track restaurant performance from the management dashboard.
Reports
Access restaurant reporting tools from the management experience.
Activity Log
Review recorded administrative and operational activity.
Refreshable Analytics
Refresh supported intelligence views without leaving the workflow.
Automatic Order Printing
Print accepted orders as part of the live restaurant workflow.
Windows Auto Print Bridge
Support automatic printing in compatible Windows restaurant setups.
Android Auto Printing
Support Android restaurant printing through the configured workflow.
Customer Browser Push
Send customer browser notifications for order-status updates.
Desktop Browser Notifications
Support order notifications in compatible desktop browsers.
Android Browser Notifications
Support order notifications in compatible Android browsers.
Live Confirmation Popup
Keep customers informed while waiting for restaurant acceptance.
Email Order Communication
Use email within supported restaurant order communication workflows.
WhatsApp Order Communication
Use configured WhatsApp messaging within supported workflows.
Notification Refresh
Refresh dashboard notifications during restaurant operations.
Restaurant Owner Service Controls
Give owners dedicated controls over their restaurant service.
Restaurant Data Deletion Control
Allow owners to initiate restaurant-data deletion when ending service.
Clear Offboarding Workflow
Provide an explicit owner-facing service and data-control process.
Owner / Manager Permissions
Separate owner-level and manager-level capabilities.
Single Restaurant Manager Account
Support the restaurant manager access model used by the platform.
Administrator Profile
Manage administrator profile details and avatar.
Custom Management Login
Provide a dedicated management login experience.
Restricted Manager Admin Access
Keep restaurant management users inside the intended management experience.
Store Status Controls
Control whether the restaurant is currently open for ordering.
Timezone Setting
Configure the restaurant timezone used by operational scheduling.
Google API Configuration
Manage Google integration settings used by location functionality.
Payment Settings
Manage restaurant payment-method availability.
Checkout Settings
Manage fulfilment, charges, scheduling and checkout behavior.
Secret / API Key Handling
Use dedicated settings for integration credentials.
No matching features found.
Try another search term or choose a different category.
Ready to Take Control?
Put Menushell to Work for Your Restaurant.
Take direct orders, keep 100% of your direct-order revenue and run your restaurant with one connected platform.