Prerequisites

Two things to prepare before you get started.

Menushell handles the technical setup. Before onboarding, make sure you have access to these two external services. Everything else can be provided as you move through setup.

Free Remote Support

Get free remote support during setup

Book a convenient time with our team. We’ll guide you through setup, answer questions and help you prepare the required services.

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Required for online payments

Stripe Account

Have access to an active Stripe account if you want to accept card payments through your restaurant website or app.

Have ready:
  • Your Stripe account login/access
  • Ability to create or provide the required API credentials
  • Business verification completed where Stripe requires it

You will enter the required Stripe credentials securely during setup.

Required for location services

Google Maps API

Have a Google Cloud project ready for the Maps and location services used by your restaurant ordering experience.

Have ready:
  • Google Cloud account access
  • A project with billing enabled where required
  • The API key used for address search, location verification and delivery-area functionality

You can add the Google Maps API details during onboarding.

During Onboarding

Everything else can be provided as you get started.

You do not need to collect every restaurant detail before beginning. Prepare these items as you move through onboarding.

Restaurant Details

Restaurant name, address, business email and contact information.

WhatsApp Number

The restaurant WhatsApp number you want customers and order communications to use.

Menu

Categories, products, prices, descriptions, modifiers and product images.

Delivery & Pickup

Delivery radius, fees, free-delivery threshold, pickup options and preparation time.

Opening Hours

Regular opening hours, holidays and any fulfilment availability rules.

Branding

Your logo, banners and brand assets. These can also be ordered from Menushell.

Domain

Your restaurant domain details. Domain connection instructions are provided when your setup is ready.

Management Details

Manager contact details and the information needed for management access.

Need a hand?

Menu, logo or banners not ready?

Menushell can help with menu upload, logo design, banner design and other development work.

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Stripe and Google Maps ready?

You’re ready to start onboarding.

Start Onboarding →