How can we help?
Clear, step-by-step guides for managing your restaurant with Menushell.
Explore How-To Guides
Choose an area below, then open the task you want help with.
Everything you need before taking your first order.
Quick answers to common restaurant issues.
Start Here
Get your restaurant ready and understand the essentials.
Getting Started
Start here for setup, access and first-day essentials.
Dashboard & Notifications
Understand your Owner Dashboard, daily overview and notifications.
Restaurant Settings
Configure currency, location, timezone and restaurant availability.
Opening Hours & Holidays
Control weekly hours, closures and holiday notices.
Payments & Delivery
Configure checkout, payments, delivery and location services.
Payments & Stripe
Configure payment methods and connect Stripe securely.
Checkout & Charges
Configure delivery charges, TAX/VAT, fulfilment and checkout behaviour.
Delivery & Rush Mode
Manage delivery operations, busy periods and fulfilment flow.
Google Maps & Delivery Area
Set up location services and customer delivery verification.
Customers & Growth
Work with customers, promotions, reviews and communications.
Customers & Intelligence
Understand customers, tags, activity and customer insights.
Coupons & Customer Coupons
Create promotions and manage customer-specific offers.
Reviews
View and manage customer review activity.
Communications & WhatsApp
Connect WhatsApp and manage customer communications.
Restaurant Operations
Manage stock, reporting, staff and day-to-day restaurant operations.
Ingredients & Inventory
Track ingredients, stock levels, usage and adjustments.
Analytics, Reports & Activity
Understand sales, busy periods, reports and account activity.
Staff & Owner Profile
Manage restaurant staff access and your Owner profile.
Billing
Understand billing information and service charges.
Restaurant Website
Manage your customer-facing website and understand the ordering journey.
Restaurant Website
Manage branding, homepage, contact details, footer, legal pages and website controls.
Customer Ordering Journey
Understand exactly what customers experience while ordering.
Help & Account Controls
Get support, solve common problems and manage service/data controls.
Support Center
Create tickets, use Live Chat and get help efficiently.
Troubleshooting
Solve common setup, ordering, payment and website problems.
Service & Data Controls
Manage service status and restaurant data controls.
Not sure what a term means?
Use the Menushell Glossary for simple explanations of payment, delivery and restaurant-management terms.